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Privacy Policy & Terms of Use

Last Updated: February 2026
Effective Date: February 2026

Welcome to NAOE Miami (www.naoemiami.com). This page contains our Privacy Policy, Terms of Use, and Accessibility Statement. Please read these carefully.


Table of Contents

  1. Terms of Use
  2. Privacy Policy
  3. Digital Accessibility Statement
  4. Contact Information

1. TERMS OF USE

1.1 Acceptance of Terms

By accessing or using www.naoemiami.com (the "Site"), you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, please do not use this Site. Kamakura, Inc. ("NAOE," "we," "us," or "our") reserves the right to modify these terms at any time. Your continued use of the Site following any changes constitutes acceptance of those changes. We will indicate material changes by updating the "Last Updated" date above.

1.2 Use of Site

This Site is intended to provide information about NAOE Miami restaurant and to facilitate reservations. You agree to use this Site only for lawful purposes and in accordance with these Terms. You agree not to:

1.3 Intellectual Property Rights

NAOE Trademarks

The following are registered trademarks of Kamakura, Inc.:

All content on this Site, including but not limited to text, graphics, logos, images, photographs, audio clips, and software, is the property of Kamakura, Inc. or its content suppliers and is protected by United States and international copyright laws. The compilation of all content on this Site is the exclusive property of Kamakura, Inc.

Heritage Brands

References to Nakamura Shuzou (sake brewery) and Naogen shoyu (soy sauce) refer to affiliated family businesses located in Kanazawa, Ishikawa, Japan. Related trademarks are the property of their respective Japanese entities and are used here with permission for historical and biographical context.

Third-Party Marks and Awards

This Site displays certain third-party trademarks, logos, and award designations to indicate professional recognition and accolades NAOE has received. These marks include, but are not limited to:

All such third-party trademarks remain the exclusive property of their respective owners. NAOE displays these marks solely to communicate authentic awards and recognition we have received. We do not claim ownership of these marks.

Media Quotes and Editorial Content

This Site contains quotes, excerpts, and references from various media publications and editorial sources, including but not limited to the Louis Vuitton City Guide, Miami Herald, Fodor's, Forbes Travel Guide, Gayot, Biscayne Times, The Infatuation, and Edible South Florida. These quotes are used to provide information about critical and professional reception of our restaurant. Where logos or publication names appear, they remain the property of their respective publishers and are used for attribution purposes only. We do not claim ownership of any copyrighted editorial content.

1.4 Reservation Disclaimer

Reservations made through this Site are processed by Tock, a third-party reservation platform. By making a reservation, you agree to be bound by Tock's Terms of Service and Privacy Policy, available at https://www.exploretock.com/terms and https://www.exploretock.com/privacy. NAOE is not responsible for any issues arising from the Tock reservation system.

1.5 Disclaimer of Warranties

THIS SITE AND ALL CONTENT, MATERIALS, INFORMATION, AND SERVICES PROVIDED ON THIS SITE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, NAOE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

NAOE does not warrant that:

While we strive to keep all information current and accurate, menu items, pricing, hours, and availability are subject to change without notice.

1.6 Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL KAMAKURA, INC., ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you.

1.7 Indemnification

You agree to defend, indemnify, and hold harmless Kamakura, Inc., its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms of Use or your use of the Site.

1.8 Governing Law and Dispute Resolution

These Terms of Use and any dispute or claim arising out of or related to them, their subject matter, or their formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the State of Florida, without giving effect to any choice or conflict of law provision or rule.

Any legal suit, action, or proceeding arising out of or related to these Terms of Use or the Site shall be instituted exclusively in the federal or state courts located in Miami-Dade County, Florida. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

1.9 Severability

If any provision of these Terms of Use is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.

1.10 Entire Agreement

These Terms of Use, together with our Privacy Policy, constitute the entire agreement between you and NAOE regarding your use of the Site and supersede all prior and contemporaneous understandings, agreements, representations, and warranties.

1.11 Contact for Terms Questions

If you have any questions about these Terms of Use, please contact us at:
Email: info@naoemiami.com
Phone: 305-947-6263


2. PRIVACY POLICY

2.1 Introduction

Kamakura, Inc. d/b/a NAOE Miami ("NAOE," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.naoemiami.com (the "Site"). Please read this Privacy Policy carefully.

2.2 Information We Collect

Information You Provide to Us

We collect information that you voluntarily provide to us when you:

This information may include:

Information Automatically Collected

When you visit our Site, we automatically collect certain information about your device and usage, including:

This information is collected through Google Analytics 4 (GA4), as described in Section 2.4 below.

2.3 How We Use Your Information

We use the information we collect for the following purposes:

2.4 Google Analytics 4

We use Google Analytics 4 (GA4) to collect and analyze anonymized data about how visitors use our Site. GA4 uses cookies and similar technologies to collect information such as:

Important: GA4 does not collect or store specific IP addresses. The data collected is anonymized and aggregated.

Opt-Out: You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

For more information about how Google uses data, visit https://policies.google.com/technologies/partner-sites.

2.5 Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies. A cookie is a small text file stored on your device that helps us improve your experience.

Types of Cookies We Use:

Managing Cookies:

Most web browsers allow you to control cookies through their settings. However, if you disable cookies, some features of our Site may not function properly. You can learn more about managing cookies at www.allaboutcookies.org.

2.6 Third-Party Reservation System (Tock)

Reservations made through our Site are processed by Tock, a third-party reservation platform. When you make a reservation, you are redirected to Tock's system, and your information is collected and processed by Tock in accordance with their Privacy Policy.

Important: NAOE does not collect, store, or process credit card information. All payment processing is handled securely by Tock.

For information about how Tock handles your data, please review the Tock Privacy Policy.

2.7 How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

2.8 Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

2.9 Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

2.10 Your Privacy Rights

General Rights

Depending on your location, you may have certain rights regarding your personal information, including:

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

To exercise your rights, please contact us at info@naoemiami.com or call 305-947-6263. We will respond to your request within 45 days.

European Residents (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, data portability, and to object to processing. To exercise these rights, please contact us using the information in Section 2.15.

2.11 Do Not Track Signals

Some web browsers have a "Do Not Track" feature that lets you tell websites that you do not want to have your online activities tracked. Our Site does not currently respond to Do Not Track signals.

2.12 Children's Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as soon as possible. If you believe we have collected information from a child under 13, please contact us immediately at info@naoemiami.com.

2.13 Third-Party Links

Our Site may contain links to third-party websites, including social media platforms (Facebook, Instagram), review sites, and press articles. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

2.14 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by updating the "Last Updated" date at the top of this page. Your continued use of the Site after any changes indicates your acceptance of the updated Privacy Policy.

2.15 Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Kamakura, Inc. d/b/a NAOE Miami
Email: info@naoemiami.com
Phone: 305-947-6263


3. DIGITAL ACCESSIBILITY STATEMENT

3.1 Our Commitment to Accessibility

NAOE Miami is committed to ensuring digital accessibility for all people, including those with disabilities. We are continually working to improve the accessibility and usability of our website to ensure we provide equal access to information and functionality for all visitors.

3.2 Accessibility Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

3.3 Measures We Have Taken

To support accessibility, we have implemented the following measures:

3.4 Third-Party Content

Please note that some content on our Site, such as the Tock reservation system, is provided by third parties. While we work with vendors who prioritize accessibility, we cannot guarantee the accessibility of all third-party content.

3.5 Known Limitations

We are aware that some areas of our website may not yet fully conform to WCAG 2.1 Level AA standards. We are actively working to address these issues. Known limitations include:

3.6 Ongoing Efforts

Accessibility is an ongoing effort. We regularly review our website and make updates to improve accessibility. Our efforts include:

3.7 Feedback and Assistance

We welcome your feedback on the accessibility of www.naoemiami.com. If you encounter any accessibility barriers or have difficulty using any part of our website, please let us know so we can assist you and improve our accessibility.

For accessibility assistance or to report an issue, please contact us:

We will work with you to provide the information, service, or transaction you seek through an alternative communication method that is accessible for you, consistent with applicable law (such as through telephone support).

3.8 Formal Complaints

While we strive to accommodate all accessibility needs, if you believe we have not adequately addressed your concerns, you may file a complaint with:

3.9 Accessibility Statement Updates

This accessibility statement was last reviewed and updated in February 2026. We will continue to review and update this statement as we make improvements to our website.


4. CONTACT INFORMATION

Kamakura, Inc. d/b/a NAOE Miami
Website: www.naoemiami.com
Email: info@naoemiami.com
Phone: 305-947-6263

For reservations, please visit our reservations page.

 

 

 

 

 

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